Frequently Asked Questions
What is InQuiry Survey?
InQuiry is a customer survey service specializing in tailored surveys for clubs, HOAs, and businesses. We design and analyze surveys to deliver clear, actionable insights that improve decision-making and help you improve member satisfaction.
What types of surveys do you offer?
We provide a full range of survey solutions including:
Customer feedback surveys
Customer satisfaction surveys
Employee and staff opinion surveys
Golf club member satisfaction surveys
Food and beverage surveys for private country clubs
HOA surveys
Board effectiveness surveys
Each survey is part of our custom survey community, ensuring questions and tone are personalized to your organization.
Why choose a customer satisfaction survey company like InQuiry?
Unlike generic customer service survey companies, we build surveys that align with your goals. As a trusted customer survey company, we focus on your members’ and employees’ real needs, producing results you can act upon with confidence.
How do customer feedback surveys help improve member satisfaction?
Customer feedback surveys and member satisfaction surveys provide valuable opinions from your community. This helps leaders see the bigger picture, spot trends, and take action to improve member satisfaction and strengthen club operations.
Can you provide examples of member satisfaction surveys?
Yes. Our member satisfaction survey examples include questions on dining, golf, recreation, staff interactions, governance, and event experiences. These examples are then customized to your specific culture.
Do you offer surveys outside of country clubs?
Absolutely. While we specialize in golf club member surveys and food and beverage surveys for private clubs, we also serve HOAs, and nonprofits with member satisfaction surveys, board effectiveness surveys, and employee opinion surveys.
What makes InQuiry’s surveys different?
We don’t use cookie-cutter templates. Each project is a tailored survey designed around your needs. Our analysis goes beyond numbers, giving you practical recommendations that support leadership, governance and club operations, and long-term satisfaction.
How quickly can we get results?
Our customer survey services are streamlined. Short pulse surveys can deliver feedback within days, while larger employee opinion surveys or club-wide member satisfaction surveys provide comprehensive results in just a few weeks.
Is my data secure?
Yes. As a professional customer satisfaction survey company, we ensure confidentiality and secure data handling so members, staff, and boards can provide honest feedback with trust.